Hosted PBX Seats
Our Hosted PBX service is delivered on a per-extension basis, providing a simple and predictable cost model. Each seat includes a fully featured extension with access to the VoIP providers cloud phone system, allowing users to make and receive calls from desk phones, computers, or mobile devices.
Call charges are billed separately based on actual usage, ensuring you only pay for what you use. This flexible approach makes it easy to scale up or down as your business changes, without long-term commitments or unnecessary overheads.
Hosted PBX Seats offer a cost-effective, cloud-based telephony solution that combines professional call handling with full visibility and control.
Hosted PBX
per extension- 1 Included DID/Geo Number
- Monthly Call Charges
- Windows, Android & iOS
- Ring Groups
- Voicemail
- Softphone FoC
- IVR Attendant
- Call Recording
SIP Trunks
per destination- 1 Geo or Non-Geo Number
- 32 Channels per Trunk
- Monthly Call Charges
- Call Restriction Options
- IP Restrictions
- Control Panel
- IVR / Digital Receptionist
SIP Trunks
SIP trunks provide the connection between your phone system and the public telephone network, enabling voice calls to be made and received over the internet using VoIP technology. They replace traditional ISDN and analogue lines, offering greater flexibility, scalability, and cost efficiency.
For any VoIP or IP phone system — including hosted and on-premise PBX platforms — SIP trunks are essential for voice transit. They carry inbound and outbound call traffic, allowing your extensions, call queues, and IVR systems to communicate with external phone numbers reliably and at scale.
By using SIP trunks, businesses gain improved call quality, resilience, and the ability to add or remove call capacity quickly. When combined with a robust internet connection and properly configured gateway security, SIP trunks form a critical part of a modern, reliable voice infrastructure.
3CX Phone System
3CX is a modern, software-based phone system that provides flexible, cost-effective business communications. Designed for today’s hybrid and remote working environments, 3CX brings voice, video, live chat, and messaging together in a single, unified platform.
Built to run on-premise or in the cloud, 3CX removes the need for traditional PBX hardware and expensive per-feature licensing. It integrates seamlessly with SIP trunks and business workflows, giving organisations full control over how and where their communications operate.
Key Features
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Software-based IP phone system (on-premise or cloud-hosted)
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Voice, video conferencing, live chat, and messaging in one platform
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Web, desktop, and mobile apps for remote and hybrid working
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Advanced call routing, queues, and IVR functionality
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Easy integration with SIP providers and existing infrastructure
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Centralised management with full visibility and control
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Scalable licensing to grow with your business
Our VoIP consultants provide a full wrap-around setup service, handling deployment and configuration to save you time and hassle — ensuring your phone system is up and running smoothly from day one. This service is charged at £125.00.
We also offer an on-site setup service, billed at our standard hourly rate, for businesses that prefer hands-on support.
Pros
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No licence cost — perpetual free use for small setups (up to 10 users).
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Core VoIP features including basic call handling, mobile app access, and web conferencing.
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Quick way to trial and deploy business telephony.
Cons
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Feature set is limited — lacks advanced call routing, CRM integration, detailed reporting, and advanced queueing.
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User or call capacity constraints make it unsuitable for growing teams beyond 10 users.
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Hosting restrictions, no admin access. Unable to backup and migrate to other paid plans
3CX SMB/Basic 4SC : £20.00 per month
3CX SMB/Basic 8SC : £39.00 per month
3CX SMB/Basic 16SC : £69.00 per month
all installations include the 3CX licence fee, a SIP Trunk with 1 geo/non-geo phone number.
Pros
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Affordable system-level pricing with essential PBX features.
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Core telephony: intercom, paging, BLFs (Busy Lamp Fields), basic reports, single sign-on, and user sync with Microsoft/Google.
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Reliable, secure communications without the complexity of higher tiers.
Cons
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Does not include CRM integration, advanced call queues, conferencing MCU, transcription, API access, or failover features.
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Limited advanced management tools compared to Pro and Enterprise.
3CX Pro 8SC : £49.00 per month
3CX Pro16SC : £79.00 per month
3CX Pro 32SC : £129.00 per month
all installations include the 3CX licence fee, a SIP Trunk with 1 geo/non-geo phone number.
Pros
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Includes advanced call management, analytics, wallboards, queue strategies, and comprehensive reporting.
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Supports CRM integrations (Microsoft 365, HubSpot, Salesforce, etc.) and mobile communication features.
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Web conferencing (up to 100 participants), hot desking, remote offices, and SIP integrations.
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Scales easily with business growth and team collaboration needs.
Cons
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Requires annual licence — higher cost than Basic with feature-rich bundles.
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Some advanced enterprise call centre tools (e.g. predictive diallers) are still reserved for Enterprise.
3CX Pro 8SC : £69.00 per month
3CX Pro16SC : £109.00 per month
3CX Pro 32SC : £179.00 per month
all installations include the 3CX licence fee, a SIP Trunk with 1 geo/non-geo phone number.
Pros
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All Pro features plus advanced contact-centre capabilities, enhanced security, and scalability options.
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Expanded web conferencing capacity (up to 250 participants) and greater reporting/interaction controls.
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Ideal for organisations needing maximum uptime, failover, and large-scale communications.
Cons
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Highest annual licence cost among the main 3CX editions. 3CX
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Some advanced communications features may still require careful configuration or additional support.